Company > Differentiators
-
Well-defined process for handling application support and
the on-demand consultancy services
- Project
based pricing strategy for maximum customer benefit reducing
Total Cost of Ownership
- Robust
Knowledge Management procedures & Mandatory Knowledge
transfers with extensive documentation
-
Pre-determined and mutually agreeable communication
strategies
- Robust and
well defined Service Level Objectives and processes to meet
them
- History of
meeting over 95% of the service level targets
- BS7799
Security standards and flexibility to tailor the security as
per the partner’s special requirements
- Strategic
dedicated teams to support our clients in their product
development and maintenance, migration services, software
testing services so as to increase our client’s ROI while
reducing TCO.
- Importance
given to internal and external communications and the
framework to include requirements, schedules, status
updates, issue escalations and resolutions, assumptions and
feedback collation, from and to different project
stakeholders of TechMagica and the partner.
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